jata bat Privacy Policy

1 Types of Information Collected

Various types of information are collected when you register an account and use the jata bat platform. This information is broadly divided into two categories — information you provide directly, and information collected automatically.

1.1 Information You Provide Directly

We collect the information you provide when creating an account. This includes:

• Full name and date of birth
• Email address and mobile number
• Username and password
• Documents required for identity verification (national ID card, passport, etc.)
• Information related to financial transactions — relevant details when depositing and withdrawing via bKash, Nagad, Rocket, or bank transfer

1.2 Information Collected Automatically

Some information is collected automatically while you use our platform. This information is stored primarily for technical and security purposes:

• IP address and device identification information
• Browser type, operating system, and device language settings
• Session date, time, and duration
• Game play history and logs related to betting activity
• Information collected through cookies and similar tracking technologies

2 Purpose of Using Information

jata bat uses your information only for specific and legitimate purposes. We do not collect unnecessary information, and collected information is not used beyond the stated purposes.

2.1 Service Operation and Improvement

Information is used to properly manage your account, provide gaming services, complete deposit and withdrawal processes, and offer technical support.

2.2 Identity Verification and Fraud Prevention

Identity verification is necessary to maintain platform security and prevent fraud. This ensures the safety of your account and funds.

2.3 Communication and Customer Service

Your contact information is used to send account-related notifications, transaction confirmations, and to respond to any complaints or questions you raise.

2.4 Promotional Communication

With your consent, special offers, bonuses, and promotional information from jata bat may be sent by email or SMS. You can turn off this service at any time from your account settings.

2.5 Responsible Gaming Guidelines

jata bat follows a responsible approach to managing gambling-related risks. If unusual betting patterns are detected, we may contact the relevant member. To learn more, read our Responsible Gaming Guidelines.

3 Sharing and Disclosure of Information

jata bat never sells or rents your personal information. However, necessary information may be shared with specific third parties in the following limited circumstances:

3.1 Service Providers

Trusted partner organisations are used for payment processing (bKash, Nagad, Rocket, and bank transfer), technical infrastructure, and game service operations. These organisations receive information only for the designated work and they also follow strict privacy policies.

3.2 Legal Obligations

If disclosure of information is required by order of a competent authority or court under applicable law in Bangladesh, jata bat will be obliged to do so. In such situations, only the specifically directed information will be provided, nothing more.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new authority. You will be notified in advance in such situations.

3.4 Third-Party Advertisers

We do not share personally identifiable information with any advertisers. Only anonymised aggregate data may be used for analytics purposes.

4 Cookies and Tracking Technologies

The jata bat website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.

4.1 Types and Purpose of Cookies

• Essential Cookies: For maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional Cookies: To remember your language preferences and personalised settings.
• Analytical Cookies: To collect statistics on user behaviour and improve the site experience.

4.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies will make it impossible to use some important features of the site.

5 Data Retention Period

Information is retained for as long as your account is active. Even after closing your account, certain information may be kept for a specified period for the following reasons:

• To meet legal obligations relating to financial records
• Until unresolved disputes or legal claims are settled
• Where necessary for fraud prevention

Once the retention period ends, we securely delete or anonymise the data so that it can no longer be linked to you in any way.

6 Data Security Measures

jata bat has implemented industry-standard technical and organisational measures to protect your information.

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transmissions are secured
• Encryption of stored data
• Use of secure payment gateways
• Regular security audits and vulnerability testing
• Firewalls and intrusion detection systems to prevent unauthorised access

6.2 Organisational Security

• Only authorised staff can view information to the limited extent necessary
• Regular training for staff on data protection
• Rapid response protocol in the event of a data breach

Complete security on the internet cannot be guaranteed, but we take the utmost precautions. If a security breach occurs, affected users will be notified as quickly as possible.

7 Your Rights

Every member registered with jata bat has certain important rights over their own information.

7.1 Right to Access Information

You may request to view the information stored in your account at any time. We will provide it within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings; for verified information, please contact the support team.

7.3 Right to Delete Information

After closing your account, you may request deletion of information that falls outside legal obligations. We will fulfil this request where applicable.

7.4 Right to Stop Marketing Communications

If you wish to stop receiving promotional emails or SMS messages, cancel your subscription from account settings or let our support team know.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us by email: [email protected]. We will verify the request properly after receiving it and respond promptly.

8 Protection of Minors

jata bat is for persons aged 21 or above only. We do not intentionally collect any information from minors. Age is verified at the time of registration, and accounts created with false information may be cancelled.

If we become aware that information from a minor has been collected by mistake, we will delete it immediately. To learn more, see our organisation's values and policies on our About Us page.

9 International Data Transfer

Our server and service infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh. However, the protection standards described in this privacy policy are maintained in all cases.

Contracts with third-party service providers include data protection obligations to ensure your information remains safe everywhere.

10 Changes to the Policy

jata bat reserves the right to change this privacy policy at any time. For significant changes, we will notify you by the following methods:

• By publishing a clear notice on the website
• By informing you via your registered email
• By changing the "Last Updated" date at the top of the page

If you continue using the platform after a change, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.

11 Contact and Complaints

For any questions, comments, or complaints about this privacy policy, please contact us. Our team provides 24/7 support in Bengali and English.

• Email: [email protected]
• Live Chat: Contact us directly via the chat button on the website

After receiving a privacy-related complaint, we will investigate as quickly as possible and get back to you. Our Frequently Asked Questions (FAQ) section may also be helpful for general queries.